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These general conditions (as well as the information and rules contained in the “customer service” pages on the site and any other document to which these general conditions refer) (general conditions) establish the legal terms which apply to your use of the site, the purchase of Pujka products (SIREN 898737309 TVA Number FR36898737309) whose headquarters are located at 102 rue Réaumur, 75002 Paris.

Data privacy policy

Your purchases from all products offered on the Site (products) are subject to these terms and conditions, and by placing an order you agree to be linked to these general conditions. You should print a copy of these terms and conditions as a reference. The use of your personal information given for or through the site is regulated by our privacy and cookie policy. All personal data is kept within 3 years.

We reserve the right to change the terms and conditions at any time, by modifying them on the site, without retroactive effect: none of these changes will affect the already placed orders.

Access to the site 

It is your responsibility to ensure that your equipment (computer, laptop, tablet or other mobile device) is compatible with the technical specifications necessary for the access and use of the site, and is compatible with the site.

At any time, we may have to limit access to all or part of the site for certain registered customers. You must make sure that the information provided when registering is accurate. If you choose identifiers or identifiers are given to you in the context of our security procedures, you must process them as confidential information and should not share them with anyone. You are responsible for any activity on your account and must immediately point out any unauthorized use or any other fraudulent activity as soon as you are aware of it. We reserve the right to deactivate any identifier or account, at any time, if we think that you have not complied with the provisions of these terms and conditions or if any detail provided for your registration turns out to be false.

Operation of the site, services and products

The site belongs to Pujka. These services include, without being limited, the payment process, customer service, site accommodation and delivery services.


The products belong and are sold on the site by Pujka. Pujka strives to be as precise as possible in the description of the products. However, we cannot guarantee that they are completely accurate, complete, reliable or without any error. Product images on the site have an only illustrative goal. Although we strive to show the colors exactly, we cannot guarantee that the display of colors on your computer is precisely the color of the products.

As a consumer, you have rights concerning all defective products or not in accordance with their descriptions. Advice on your rights can be obtained from your local citizens' advice office. Nothing in these general conditions will affect these rights.

The products sold are provided for your purely domestic and personal use. You consent that you do not use products for commercial or resale purposes. We have no responsibility for you for loss of profit, operating loss, interruption of exploitation, or shortfall.

Order and availability 

The products can be ordered by clicking on the items you want to buy, and by following the indications that appear on the screen. You will be able to change all the information until the order confirmation, when you click on “Proceed with payment” on the payment page.

After placing your order, you will receive an email from us confirming the recording of your order and giving you a reference number. Please note that this email does not mean that your order has been accepted. Your order is an offer to purchase one of our products. All orders are subject to our validation. We are not obliged to accept your order and can, at our discretion, refuse to accept any order. However, by clicking on “Proceeding” you accept the obligation to pay the product (s). If we accept your order, we will send you an email to confirm the sending (dispatch confirmation) of this one. The contract concerning the ordered product (s) which is formed between you and us (the contract) will only be concluded when we send you the confirmation of sending. After the contract formed, we will be obliged to provide you with the goods in agreement with the contract.

The contract only concerns the product (s) whose shipment was confirmed in the confirmation of sending. We will not be obliged to provide any other product (s) which could have been part of your order as long as another confirmation of shipment concerning them has not been sent.

What you are entitled to do

You can use the site only in non -commercial goals and in accordance with these terms and conditions. You are entitled to recover and display the content on a computer screen, print it and copy several pages and, subject to the next section, to save these pages in electronic form. Additional terms are applicable to certain articles, parts and content of the site, if these kinds of terms are applicable, they will be displayed on the screen or accessible via a link.

What you are not entitled to do

Apart from the conditions established in these terms and conditions, you do not have the right to:

“Loose” content or back up the content of the site on a server or other storage device connected to a network or create an electronic database by systematically downloading the content of the site; Delete or modify the content of the site, or try to circumvent our safety devices or interfere with the normal operation of the site or the servers on which it is hosted; Or

Create links to the site from another website, without our written consent. However, you can create a link from a site that you manage, as long as the link is not misleading or false and clearly indicates its destination, as long as you do not indicate that we support you, you, your website or website The products and services you offer, as long as the link redirects to the home page of our site and not to a replica, and that the site on which the link appears does not contain illegal, threatening, abusive, defamatory, defamatory content Pornographic, obscene, vulgar, indecent, offensive or which goes against intellectual property rights or any other right of a third party.

You must use the site and what the site contains in a legal way (in accordance with all applicable laws and regulations), in a responsible manner, and in any way in a way that could harm our name, reputation or that of our partners.

 All the rights granted in accordance with these terms and conditions will be canceled as soon as you break them.

Intellectual property rights

All rights to intellectual property of the site content (including texts, graphics, software, photos and other images, videos, sounds, brands and logos) belong to Pujka. Apart from the conditions established in these terms and conditions, you have no right to intellectual property which belongs to us or which belongs to our conceders, and you acknowledge that you do not obtain any property rights by downloading all or part of the content of the site. If you print, copy or save certain pages of the site (in accordance with these terms and conditions), you must make sure that all copyright, brands or any other intellectual property notice included in the original content are reproduced.


We can change the content and format of the site from time to time. You accept that your use of the site is based on the content and format as it appears, and at your own risk.

 Although we strive to ensure that all the content of the site (apart from the information provided by customers) is correct, the content should not be held as a source of authority or advice to follow. You must contact us to check the information before acting on it.

 We give no guarantee as to the accuracy, the entirety, the current character of the information, the integrity, the quality, the relevance or the originality of all or part of the content of the site, and in agreement with the law that All implicit, conditions and other terms guarantees are excluded and we do not accept any responsibility, for the loss or damage of any kind, resulting from use by you or any other part of the content of the site.

 We cannot guarantee, and do not guarantee that all or part of the content of the site does not contain viruses and/or any other code which could have contaminant or destructive elements. It is your responsibility to set up the necessary electronic security guarantees (antivirus and other safety process included) to ensure that the content meets your safety and reliability requirements.

external links

The site may use, from time to time, external links which may include offers from third parties and promotions. We give these links to external sites only to provide you with information, products and services that may interest you or be useful. We are in no way responsible for the content of these sites or products and services they provide, and do not guarantee that they will be available indefinitely. Including these links does not imply any support from our part towards these associations and promoters.

Our responsibility

Subject to this, in no case will we be responsible for any loss of profit, and any responsibility which could arise from a contract may exceed the purchase price of the Product (s) concerned (s) and limited reasonably predictable losses. Predictable losses are losses that could have been possible by you or us when placing the order.

 We will not be responsible for non-acceptance, or performance period of our obligations under any contract whatsoever, if this is the result of events outside of our reasonable control.


You cannot transfer or award all or part of the rights and obligations of any contract.

All notifications you wish to send must be transmitted in writing to the address indicated at the end of these terms and conditions. We will contact you either by e-mail or by post to the address given when placing your order.

If we are unable to apply one of your rights, this does not mean the renunciation of it.

If one of the provisions of these terms and conditions turns out to be inapplicable, all other provisions will remain intact.

These terms and conditions cannot be modified without our written consent.

These terms and conditions, and any document cited in these terms and conditions, represent the entire agreement between you and us concerning the subject of any contract.

These terms and conditions are governed by French law, and you accept that any dispute between you and us concerning any contract will be settled by the French courts.

Deliveries and feedback

All our PUJKA products are sent to you from France via a secure and monitoring shipping mode. We offer free delivery from € 200 purchase. Free delivery will be applied to the cash register and shipping does not include rights.

Please note that we do not deliver in the postal boxes (P.O.), please provide us with a physical address.

The delivery times indicated are only an estimate and do not include the processing time of 1 to 2 working days before shipping the order, please keep in mind that delays may occur.


Customs fees, tariffs or customs duties are not included in the price.

Orders shipped to non -EU members of the EU can be charged customs fees on arrival. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of rights and taxes that will be billed on your package.

Due to Brexit, all British orders with a total value of £ 135 (around 150 euros, depending on the exchange rate) and more will be invoiced for additional customs and customs costs.

Please also note that we cannot respond to any request for a declaration of your package for a value other than the total value paid at the checkout.


We hope you like your Pujka pieces as much as we do. However, if for any reason you want to return all or part of the parts of your order, you have fourteen (14) days after delivery of the order to do so. We will gladly reimburse you if the return conditions (indicated below) are met.

Please note that delivery costs are not reimbursed.

Please note that the products must be returned unused, not damaged, with the handtags.

Please make sure you choose a suitable cardboard shipping box for your return to prevent the content (s) from being damaged during transport.

Please organize a return shipment using a carrier of your choice - you must bear the return costs, which are not refundable.

Return and exchange conditions

To return your product (s), please follow the following steps:

  1. Before returning your product (s), please send us an e-mail to in the fourteen (14) days after delivery to inform us of the products you want to return. In this email, please include the following information: order number, product (s) that you wish to return, name, telephone number, email address and delivery address.
  2. Our team will answer you with the instructions to return your package.
  3. Please insert  The delivery slip in the original packaging.
  4. Organize a return to return to us using the carrier of your choice. We are not responsible for lost returns during transport, which is why we recommend that you use an insured delivery method with follow -up information.
  5. Please send your return package to:

Berry Services


11 Za Le Fay

36230 France

  1. Once we have received your returned products, we will process your return request as soon as possible. If all the above conditions are met, we will gladly reimburse you the total purchase price according to the original payment method in the fourteen (14) days of receipt of your return. Unfortunately, return costs are not refundable.

Please note that if you return an order part the delivery costs are not reimbursed.

Contact us

Please submit any questions concerning these terms and conditions, a placed order or the order process in general by email at by phone at +33 (0) between 9 a.m. and 18h, From Monday to Friday, or by mail to the following address:



102 Rue Réaumur,

75002 Paris


French brand

Founded in 2021 by Sabina Socol


From € 200 in mainland France


We are listening to you from Monday to Friday


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